In compliance with Regulation (EU) 2016/679, General Data Protection Regulation (GDPR), and Organic Law 3/2018, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), users are informed that the website https://orviq.net/ operates under the trade name ORVIQ.

1. Data Controller

Trade name: ORVIQ — Responsible party details
Postal address: Calle Literato Fray Luis Galiana, 1-3, Apdo nº72, (46870) Ontinyent, Valencia, Spain.
Contact email: [email protected]
Phone: +34 622 364 158

At the request of the interested party, the full identifying details will be provided within 24 hours.

2. Scope of the Policy

This Privacy Policy regulates the processing of personal data that users provide or that may be collected through the Website, including contact forms, requests for information, newsletter subscriptions, and any other interaction with ORVIQ.

Access and use of the Website imply knowledge and acceptance of this Policy, as well as the Legal Notice and the Cookie Policy.

3. Applicable Principles

ORVIQ will process personal data in accordance with the principles set out in Art. 5 GDPR:

Lawfulness, fairness, and transparency: each processing is supported by a valid legal basis.
Purpose limitation: data is collected for specified, explicit, and legitimate purposes.
Data minimization: data processed will be adequate and limited to what is strictly necessary.
Accuracy: reasonable measures will be taken to keep the data accurate and updated.
Storage limitation: data will be kept only for the time strictly necessary.
Integrity and confidentiality: appropriate technical and organizational security measures are applied.

4. Purposes of Processing and Bases of Legitimation

4.1. Data we collect

Identification and contact: name, email, phone.
Professional: company, role, area/sector (when applicable).
Project data: budget, timeline, service of interest, message content.
Website use: cookies, IP, and technical logs. More information in the Cookie Policy.

ORVIQ does not request special categories of data through the Website.

4.2. Purposes of processing

Handling inquiries and requests: legal basis: pre-contractual measures/contract (Art. 6.1.b GDPR) and consent (Art. 6.1.a GDPR).
Newsletters and commercial communications: basis: consent (Art. 6.1.a GDPR).
Selection processes: basis: pre-contractual measures (Art. 6.1.b).
Security and technical operation: basis: legitimate interest (Art. 6.1.f).
Compliance with legal obligations: basis: legal obligation (Art. 6.1.c) and legitimate interest (Art. 6.1.f).

5. Data Communication to Third Parties

ORVIQ does not sell personal data. Data may only be communicated to:

Service providers acting as data processors: web hosting, form management, collaboration tools.
Administrations and authorities when there is a legal obligation.
Third-party cookies, only if the user accepts them, according to the Cookie Policy.

6. International Transfers

In general, ORVIQ does not make international data transfers. If it is necessary to use tools with infrastructure outside the EEA, ORVIQ will adopt the guarantees required by the GDPR and will inform accordingly.

7. Data Retention

We keep data only for the time necessary to fulfill the purpose for which it was collected. Orientative terms:

Inquiries and proposals: maximum 12 months from the last interaction.
Newsletters: while subscribed or until the user objects.
Job applications: 12 months from the closing of the process or until consent is withdrawn.
Technical security: minimal IP and logs up to 12 months.
Legal compliance: during the applicable statute of limitations (up to 10 years in AML/CFT cases).

8. User Rights

You may exercise the following rights at any time:

Right of access: to know what data is being processed and for what purpose.
Right of rectification: to request the correction of inaccurate or incomplete data.
Right of erasure: to request the deletion of your data.
Right to object: to object to the processing of your data.
Right to restriction of processing: to request the suspension of processing.
Right to portability: to receive your data in a structured format.

You can exercise these rights by sending an email to [email protected] along with a copy of your identification document.

You may also file a claim with the corresponding Data Protection Authority.

9. Security Measures

ORVIQ applies appropriate technical and organizational measures to ensure a level of security appropriate to the risk, in accordance with applicable personal data protection regulations.

10. Minors

This website is not directed at minors under 14 years of age. If ORVIQ becomes aware that data of a minor has been collected without authorization, it will proceed to delete it immediately.

11. Changes to the Policy

ORVIQ may modify this Policy to adapt it to legal requirements or changes in processing. When there are relevant changes, they will be communicated through the Website indicating the effective date.